Chinese New Year 2011 escribió:Please note that during Chinese New Year (29th Jan, 2011 - 9th Feb, 2011), our office will be closed and there will be no dispatch during this period. There will only be limited customer support to handle basic issues such as parcel tracking. Inquiries that are specifically related to products will only be answered after the Chinese New Year as our suppliers will be on holiday too. If your parcel is not dispatched before 28th Jan, 2011, it will only be dispatched after the holiday.
Based on our past experience, we will have to process a large number of orders when the office re-opened and we seek your understanding about the delay. However, you can be assured that we will do our best to process and dispatch your orders as soon as possible.
Happy Chinese New Year!
Saludos y feliz año chino